London Drugs is a well-known pharmacy brand that offers a wide range of products and services. With a convenient location at 10355 152 St Suite 2300, Surrey, BC, Canada, this London Drugs outlet operates from Saturday to Friday, with extended opening hours to accommodate customers' needs. Known for their exceptional customer service, this particular location at Guildford Town Center has garnered praise from numerous shoppers. The staff at this branch are highly regarded for their helpfulness, friendliness, and knowledge, making it the go-to location for many individuals. Moreover, the store manager, Elly, has been commended for her outstanding customer service skills and willingness to resolve any issues. With a dedicated team and excellent service, London Drugs continues to provide a pleasant shopping experience for all customers.
Amenities and More
- Service options
- Delivery
- In-store shopping
- In-store pick-up
- Same-day delivery
- Accessibility
- Wheelchair-accessible entrance
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Offerings
- Passport photos
Reviews
Worst customer service .. apparently they won't exchange an item , if it was a buy 2 get one free . I ve never read that anywhere . The supervisor was rude "APPLE" .. learn how to treat customers or go clean toilets you may be better at that . A good way to lose a customer that spends a lot of money at your store. . London drugs customer service has gone down the toilet .
I just want to remind everyone, never buy anything from this London Drugs, because I bought a vacuum cleaner and it broke the next day. I went to customer service to return it, but they actually refused to refund me and said that I needed to go to the vacuum cleaner manufacturer to return it. , the manager of this store also came out and asked the customer service not to return the goods to me. This was the first time I heard of going to the manufacturer to return the goods, so I complained to the London Drugs headquarters, and they directly passed it on to the store manager, who is an old white woman. Very bad attitude! They didn't give me a refund in the end, it's a rubbish company.
The staff was friendly and they were willing to help. I always see a staff person stocking up the shelves. The store is clean and organize. I used the self-checkout, and it was easy to use.
I have a book going to a publisher at the end of the month. I need negatives digitized.
I go to king George London drugs to get them scaned. I am told they don't do that as he is standing in front of the lab. So I go to to Guildford London Drugs and ask for prememium scan. They tell me they can't do that. Three days later I get my scan and my disc.
I ask why I could not get premium. They said I can. Just come back tomorrow.
I take my disc home and put it on the computer it is completely blank. Now I have to find a lab somewhere in Vancouver that can scan pictures.
The staff there is eager to sell you something. And tell you about a 14 day return policy. But fail to want to keep up with that policy. They say no questions asked, but when you return it. They knit pick over every little thing. And then tell you no, we are not taking it. I was simply there to return and upgrade my JBL speaker from 565 bucks. That wasn't up to my standards for what I paid. And trying to upgrade to the bigger one and I was told no, we're not taking it back and I was well within the fourteen day. But yeah, and I have to phone around to find some one elce to talk to
Convenient location, decent hours with usually no line up. Hood products too. Has an ATM and Transit booth that really come in handy
We received a great help from Nina Sharma, the Department Manager of Insurance Services and London Drugs Guildford Town Center. We were late to renew our car insurance and got to the store when the counter had been closed. The Security guard of the store saw that we were in a hurry so he called Nina if she could help. After knowing that it was important for us to have the insurance renewed, she came back to the counter without hesitation, turned the computer on and processed quickly and kindly. Thank you very much, Nina and the Security guard (not able to get his name) for helping us. Much appreciate it and will come back to the store!
Will not be ordering anything expedited from this store again they called the courrier on the last day of a three day window at 1:30 pm & the courrier asked if they could bring it next day
Location
Hours
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Updating...
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